Zoom Learning
Where can I find the Zoom link for my class? The Zoom links are posted in each course inside the Welcome section in your Learning Hub account. We also email zoom links at the start of each course and there are reminder emails that come directly from Zoom into your inbox before each class - check junk items if needed.
If you don't see those email, please check inside the learning platform inside your course www.learn.relationallife.com
- I am in the Zoom waiting room, am I missing class? Sometimes classes start a bit late due to technical challenges. If you are waiting for longer than 2-3 minutes past the hour, please reach out to support@terryreal.com for assistance.
- I am not getting email reminders with the Zoom link for my call, can you help? Unfortunately, emails with call reminders do not always make it to your inbox for a variety of reasons, often due to spam filters etc., please make sure to check your spam folder first as well as promotions tabs, etc. As a backup, all of the upcoming zoom links are posted inside your course, you can access them by signing into your Learning Hub account and going to your course. www.learn.relationallife.com. Under the "Upcoming Calls" or "Welcome" page, you will also see the option to add the calls to your own calendar, which will send you reminders with the link and will automatically convert the time to your time zone.
There is a live zoom class happening soon, but i don't have the link? If this is for a Live Course or Webinar you should see the Zoom links in your Learning Hub and/or an email - check Junk items too. If you still cannot locate the link, please reach out to us at support@terryreal.com for assistance.
If this is for Real Life Membership - Please log into your Learning Hub account at www.learn.relationallife.com and find your Real Life Membership course. You can find the links in 'Upcoming Calls' or email reminders.
I missed a live class, where is the recording? You can find the recording of any live class you missed in the course library. This is inside of your RLT Hub account.
To access that please Log in at www.learn.relationallife.com click on the "My Courses" tab, and locate the relevant course.
The recording will be in the main area under "Content". (If you are looking for past Real Life recordings, please go to the Real Life library and look under the "Training Archive" tab, the recordings are organized by month.
If you have trouble accessing it, please reach out to us at support@terryreal.com
What time is my class today? Can you add it to my calendar? We can’t view or add events to your personal calendar, but here’s how to find your class time and add it yourself in seconds.
1) Find your join details
-Check your email (the address used at checkout/registration).
-Search for subjects like: “RLT – Your login details”, “Webinar/Zoom link”, “Reminder”, or the event name.
-Look in Spam/Junk/Promotions if you don’t see it.
Webinar / one-off event: Your Zoom link, date, and time are in the confirmation and reminder emails.
Multi-session course: Check your Learning Portal / RLT Community Hub for the schedule and links.
Tip: Your Zoom link is unique to you for attendance tracking purposes - please don’t share it.
2) Add to your calendar
Most confirmation/reminder emails include an “Add to Calendar” button or an .ics file.
Google Calendar: Click the button/link and confirm.
Apple Calendar / Outlook: Download the .ics file and open it to add.
3) Still can’t find it?
-Email support@terryreal.com with:
-Your full name
-Email used to register
-Event/course name We’ll resend your join link and details.