Zoom Learning
- Where can I find the Zoom link for my class?
The Zoom links are posted in each course inside the Welcome section in your Learning Hub account. We also email zoom links at the start of each course and there are reminder emails that come directly from Zoom into your inbox before each class - check junk items if needed.
If you don't see those email, please check inside the learning platform inside your course www.learn.relationallife.com
- I am in the Zoom waiting room, am I missing class?
Sometimes classes start a bit late due to technical challenges. If you are waiting for longer than 2-3 minutes past the hour, please reach out to support@terryreal.com for assistance.
- I am not getting email reminders with the Zoom link for my call, can you help?
Unfortunately, emails with call reminders do not always make it to your inbox for a variety of reasons, often due to spam filters etc., please make sure to check your spam folder first as well as promotions tabs, etc
As a backup, all of the upcoming zoom links are posted inside your course, you can access them by signing into your Learning Hub account and going to your course. www.learn.relationallife.com
Under the "Upcoming Calls" or "Welcome" page, you will also see the option to add the calls to your own calendar, which will send you reminders with the link and will automatically convert the time to your time zone.
- There is a live zoom class happening right now, but i don't have the link?
If you don’t have the Zoom link for a live class you are currently enrolled in, please log into your Learning Hub account at www.learn.relationallife.com Next, navigate to the course you are enrolled in. The Zoom links are posted under the "Welcome" or "Upcoming Calls" section of the course library.
If you still cannot locate the link, please reach out to us at support@terryreal.com for immediate assistance.
- I missed a live class, where is the recording?
You can find the recording of any live class you missed in the course library. This is inside of your RLT Hub account.
To access that please Log in at www.learn.relationallife.com click on the "My Courses" tab, and locate the relevant course.
The recording will be in the main area under "Content". (If you are looking for past Real Life recordings, please go to the Real Life library and look under the "Training Archive" tab, the recordings are organized by month.
If you have trouble accessing it, please reach out to us at support@terryreal.com)